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ORDER POLICIES/FAQ
INTERNATIONAL ORDERS
PENNY T-SHIRT WITH ORDERS OVER $60! CLICK HERE
| FOR QUESTIONS ABOUT ORDERS OR PRODUCT INFORMATION |
| For
a prompt response to questions regarding orders or for product information,
e-mail Judy Sverchek at: judysver@yahoo.com |
| PLACE AN ORDER ON-LINE |
| Order
from Monster Muscle 24 hours a day. Place your order on our website,
here, at www.MonsterMuscle.com. Shop securely online using Paypal
or any major credit card. Or, call our phone operators 24 hours a day and place your order over the telephone. |
| PLACE AN ORDER BY PHONE |
| Place your order 24 hours a day using any major credit card by calling (800) 319-0711. Please provide us with your billing and shipping address, if different. Be sure to provide your phone number in case we have any questions. Don't forget to indicate an apartment or suite number, if applicable. |
| PLACE AN ORDER BY MAIL |
| Send
your order by mail to Monster Muscle, PO BOX 3224, Coeur d'Alene,
ID 83816. Please include product name, size and color if applicable, and quantity. Include check or money order payable to Monster Muscle, including $8 flat rate shipping. Write clearly and provide a complete and accurate shipping address, including any apartment or suite number. If paying by credit card, include card number, name on card, billing address and shipping address. |
| RETURNS / EXCHANGES |
| Mail
to Monster Muscle, PO BOX 3224, Coeur d'Alene, ID 83816. Returns are
accepted if returned within thirty days of customer delivery. Merchandise must not be damaged or altered from its original condition. Please provide credit card and expiration date for refund. To exchange merchandise, return original products to above address with instructions for exchange. Powerlifting shirts and suit must be undamaged and unsoiled, free of sweat, powder or chalk. Include $8 re-shipping fee for exchanging merchandise. To expedite your exchange on powerlifting gear, please e-mail us ahead so we can ensure your new sizes are stocked. |
| PURCHASE ORDER ACCOUNTS |
| Monster
Muscle allows schools and institutions to order by account. Orders
must be paid within 30 Days of being invoiced. Place your order with
our phone operators at (800)319-0711. Information required: Name of Person Placing Order, Position, Phone Number and/or e-mail, Institution Name, Address, Phone Number, Fax Number. Include Purchase Order Number. |
| WHOLESALE ACCOUNTS |
| To set up a wholesale account and for wholesale pricing and information, call our phone operators. A representative from Monster Muscle will then contact you to set up your account. Monster Muscle provides wholesale merchandise and clothing to stores, gyms, other online businesses and vendors. |
| PRIVACY POLICY |
| To view Monster Muscle's online Privacy Policy Click Here |